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Understanding The Vulnerabilities Of Online Shopping Platforms

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Online shopping has radically transformed our shopping experience. Today, buying and shipping goods from a retailer a thousand miles on the other side of the world are just a click away. The convenience of online shopping has truly transformed the world into one global village where geographical distance is no longer a barrier to business transactions. The experience is liberated and fast.

With the numerous cashless money transfer options available today, that nice home appliance being sold in China or the United Kingdom can be delivered at your doorstep in a few days. The successes of online retail stores across the world, such as Yeebia underscore the rapid growth of online shopping as a global marketplace. If you are looking for the best online deals on fashion, electronics, and other products, read this blog post.

However, the lack of physical contact between buyers and sellers makes online shopping a risky vehicle for commercial transactions. While online shoppers have access to an extensive catalog of goods to purchase, there are numerous disadvantages and pitfalls associated with online shopping. The following are some of the cons of online shopping:

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  1. Limited interactions: With online shopping, you only get to view the products, add to your cart, and check out. There is little to no interaction between the seller and the buyer. Therefore, seasonal discounts, deals, and a personalized experience associated with traditional shopping at brick-and-motor stores are not possible when shopping online. With no personal interaction, you don’t get the chance to test products such as shoes, electronics, or clothes. Your power to negotiate is lost since e-marketers have fixed prices and discounts.
  2. Privacy and security of personal data: Online platforms are swarming with fraudsters and hackers. One of the most significant risks associated with online shopping is having your personal details, including bank account number and physical address stolen by fraudsters. Such details can be used to scam you. Millions of dollars are lost annually due to personal information stolen by fraudsters on online platforms. Moreover, there are no guarantees whether the e-marketer you are dealing with is legitimate. Many people have lost their hard-earned money to online fraudsters masquerading as online retailers.
  3. Delayed delivered: While you can conveniently shop online, there are no guarantees that shoes or clothes you ordered will arrive on time. Delays can result from logistical problems or system breakdown. It is rare to find an online retailer with same-day delivery practice. This is unlike traditional shopping, where you walk in and leave the store with your item.
  4. Shipping and packaging challenges: Online shopping require the shipping of purchased goods. The shipping cost is usually passed down to customers. Moreover, there are numerous stories of customers receiving the wrong package. Sometimes, the packaged item does not fit the description. In these cases, the customer may lose money or even forced to foot the return shipment cost. 

Take-Home

Online shopping platforms offer incomparable convenient shopping experiences. Customers have the luxury of browsing through large catalogs of goods and making orders from the comfort of their homes. However, there are numerous pitfalls associated with e-marketing. From fraudsters to lack of shopping experience and delays in delivery, the convenience of online shopping can quickly turn into a nightmare.

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